JCPenney Interview Questions & How to Get a Job Tips (2022)

How to Get a Job at JCPenney

A retail chain with a little over 1,000 locations nationwide, JCPenney serves as one of the oldest department store chains in the United States and offers thousands of opportunities for employment. Job seekers may find work with the major retailer in a variety of fields ranging from customer service and sales to unique departmental jobs, loss prevention positions, and managerial careers.

Getting Started
The company hiring process requires applicants to submit specific information on employment background, availability, references, and the most convenient ways to reach candidates. A human resources representative or hiring manager, depending on the position desired, contacts respective candidates to schedule job interviews.

Multiple Ways to Screen Applicants

JCPenney uses a combination of online screening, phone interviews, panel interviews, group interviews, and 1:1 interviews to pool for employees. Oftentimes, the initial job interview serves as an overview of the company given by an HR representative.

Group interview vs 1 on 1
If attending a group session, candidates may interview with up to 20 other job applicants. Interview formats for entry-level positions typically begin with either 1:1 interviews or group interviews. A group interview generally proves necessary if the department store chain needs to hire on multiple potential workers at once. Otherwise, the JCPenney interview process features a more selective and personal one-to-one format.

Managers regularly go through more than one interview during the hiring process, but not exceeding four.

(Video) JCPenney Interview - Retail Sales Associate

The number of interviews for loss prevention, stock, or custodial positions typically varies.

When Will I Know I Have the Job?

A basic string of questions touching on vary broad and general topics serve as ideal gauges of eligibility. Based on answers given to basic JCPenney interview questions, hiring managers usually learn enough about candidates to make informed decisions and extend job offers, invite the applicant to a subsequent round, or dismiss the candidate and thank the individual for participating.

Regardless of position, most applicants finish the interview process within three to four weeks.

What Happens if I Don't Get the Job?

Applicants dismissed or passed over in the hiring process should await later contact or reapply for jobs, as the department store generally maintains resumes on file for up to six months.

Popular JCPenney Interview Questions

Later interviews, if necessary, feature more specific and deliberate interview questions. For example, aspiring employees with JCPenney may respond to:

(Video) Job series: JCPENNEY (interview, orientation, pay & etc..)

Way to Improve Hiring Odds

Workers should arrive on-time or early to every interview and prepare the night before or days in advance to ensure solid performance. JCPenney primarily looks at applicant sales and social skills. The ability to carry on a conversation in a genuine and engaging manner greatly benefits prospective sales associates. Loss prevention officers often need to demonstrate discipline and possess terrific diligence. Professional attire benefits all candidates vying for jobs.

What Should I Wear?

The ideal clothing for JCPenney interviews is business casual. Khaki pants with a dress shirt or blouse are ideal. Avoid wearing bright colors or showing too much skin. To look professional, women should have neat hair and minimum jewelry, while men must be clean shaven.

JCPenney Salon Stylist Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
JCPenney Salon Stylist: Well, at JCPenney I was a stylist in the salon, but I also helped in the layaway department because it was right across from us. So, when I wasn’t working in the salon, I went over to help [the layaway associate] to check out and basically do stocking and catalog orders.

Interviewer: Please describe a typical day as an employee.
JCPenney Salon Stylist: A typical day at the salon… well, we did walk-ins and appointments, mainly appointments. So, if we had a lot of appointments, it was a good day. That was a good money-making day. But if we didn’t, then I went over to the other side and basically did the catalog orders and stocking and helping her pull back stuff. It was pretty easy. It was always busy, though. There was never a dull moment in between. It was always busy.

(Video) JCPenney interview *Fail*

Interviewer: How would you describe the application and interview process?
JCPenney Salon Stylist: The interview process… I had to go through two because of the salon and the store. I went through with my salon manager, and that was just basically getting my license information and my school information and everything as far as styling. As far as the store manager, he wanted to know my abilities as far as working as a cashier and being able to stock and lift and everything like that.

Interviewer: What questions did the interviewer ask during the job interview?
JCPenney Salon Stylist: For JCPenney, they never wanted you to turn anybody away. Their thing is you can never say no. The question is: “Would you ever turn someone away if it’s 8:59pm and you’re getting ready to go and you have a customer that walks in?” You cannot turn them away. If you were to turn them away, you would be fired on the spot. But, at the same time, never turn them away.

Interviewer: What set you apart from the other candidates?
JCPenney Salon Stylist: I don’t think too many people would have been too willing to work in two different departments at one time. So, I guess it was my willingness to be able to flip back and forth, to do both of those departments at one time.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
JCPenney Salon Stylist: Be professional on both ends. You have to be a professional at all times with JCPenney. Their atmosphere is very professional. The work dress is very professional. So, act your best, be professional, and don’t go in with your expectations up – “I know I can do this” – because even in layaway, the job comes with a lot, and you have to be able to read numbers off and know where things go exactly or you will mess up the whole, entire inventory. So, you have to be professional and know what you’re doing.

JCPenney Stock Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
JCPenney Employee: I was a stock associate. It was during the holiday season. When the customers had orders placed, I would go to the stockroom. I would also stock shelves with merchandise.

(Video) JCPenney Interview - Retail Associate

Interviewer: What was the work environment like?
JCPenney Employee: It was nice, especially during the holiday season. We weren’t allowed to take tips, but a lot of customers wanted to tip us. It was very fun.

Interviewer: What was your favorite part about working there?
JCPenney Employee: My favorite part about working at JCPenney was the hours. It was like nine-to-five; I didn’t have to rush. Like I said, it was during the holiday season… a lot of friendly people during that time of the year.

Interviewer: Please describe a typical day as an employee.
JCPenney Employee: Typical work day: you come in, get your order, get your lot numbers ready, then you go stock shelves or put merchandise on shelves. Or, you’ll wait for customer service to call, take customers’ items to their car.

Interviewer: How would you describe the application and interview process?
JCPenney Employee: It wasn’t difficult. It was smooth. I was referred; someone referred me to the job, so I knew what to expect. They knew what to expect from me. So, it was kind of easy for me.

Interviewer: What questions did the interviewer ask during the job interview?
JCPenney Employee: What were my future plans, how long I planned to stay with this company because it was a seasonal job, and would I come back.

(Video) Jcpenney Interview Experience

Interviewer: What other advice would you give to a job seeker looking to gain employment?
JCPenney Employee: Go try. I mean, it’s a nice place to work. It’s no hard work. If that’s what you’d like to do in retail… a stock associate. But, go ahead and try.

More JCPenney Interview Videos:


FAQs

What are the tips to pass the interview? ›

How to Pass a Job Interview Successfully
  • STEP 1: Start by researching the company and your interviewers. ...
  • STEP 2: Practice your answers to common interview questions. ...
  • STEP 3: Reread the job description. ...
  • STEP 4: Be prepared with examples of your work. ...
  • STEP 5: Plan your route. ...
  • STEP 6: Dress for interview success.

What does JCPenney look for in employees? ›

Workers should arrive on-time or early to every interview and prepare the night before or days in advance to ensure solid performance. JCPenney primarily looks at applicant sales and social skills. The ability to carry on a conversation in a genuine and engaging manner greatly benefits prospective sales associates.

How can I introduce myself during interview? ›

Greet your interviewers and tell your name to start the formal introduction. It is always a good idea to prepare for this most expected question beforehand. Do not hesitate to include some informal, personal information, such as your hobbies, or what you do on weekends.

What questions do they ask during interview? ›

50+ most common job interview questions
  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
2 Sept 2022

What is your weakness best answer? ›

Answer “what is your greatest weakness” by choosing a skill that is not essential to the job you're applying to and by stressing exactly how you're practically addressing your weakness. Some skills that you can use as weaknesses include impatience, multitasking, self-criticism, and procrastination.

How do you win an interview before it starts? ›

How to nail a job interview in the first 5 minutes
  1. Remember the interview starts as soon as you leave the house. ...
  2. Treat everyone you meet as your interviewer. ...
  3. Create a strong first impression. ...
  4. Be ready for the small talk. ...
  5. Be on message from the outset.

Why do you want this job? ›

'I see the role as a way of developing my career in a forward-thinking/well-established company/industry as…' 'I feel I will succeed in the role because I have experience in/softs skills that demonstrate/ I've taken this course…' 'I believe my skills are well-suited to this job because…”

Why should we hire you answer best? ›

Show that you have skills and experience to do the job and deliver great results. You never know what other candidates offer to the company. But you know you: emphasize your key skills, strengths, talents, work experience, and professional achievements that are fundamental to getting great things done on this position.

Why should we hire you answer example? ›

For starters, I have all the skills and experience listed in the job description, and I'm confident that I can make an immediate impact on your company. It's not just my background in leading successful projects for Fortune 500 companies, but also my passion for the industry that drives me to succeed.

What do you wear when you work at JCPenney? ›

The dress code at J.C. Penney is business casual.

The company provides employees with a company shirt. Employees are free to wear any matching bottoms, so long as they are professional, clean, and free of holes or rips.

What are the benefits of working at JCPenney? ›

Most Popular Benefits at JCPenney
  • Company Store Discount. Employees: 331.
  • 401(k) Employees: 317.
  • Paid Holidays / Vacation. Employees: 288.
  • Flex-Time / Flexible Schedule. Employees: 184.
  • Casual Dress/Atmosphere. Employees: 178.
  • Paid Sick Leave. Employees: 155.
  • Life Insurance/Disability. Employees: 127.
25 Aug 2022

Is JCPenney a good company to work for? ›

Good Place Explore Skills

You'll get the initial support from management. However, if the management changes, they'll bring their people to work place. No matter what level of work you do, you get no support. Just follow your manager and leave.

How do you answer tell me about yourself in an interview with no experience? ›

Tell me about yourself

You can answer this interview question by telling the interviewer about your career skills up to this point, as well as any skills you have that you can transfer to this new role. A good strategy to answer this question would be to summarize the contents of your resume.

How do you answer why do you want to work here? ›

How to Answer “Why Do You Want to Work Here?”
  1. Express your personal passion for the employer's product/service/mission.
  2. Explain why you would enjoy the responsibilities of the role.
  3. Describe how you can see yourself succeeding in the role, given your skills and experience.
3 Aug 2022

What to say when an interviewer asks if you have any questions? ›

Always say 'Yes,' when an interviewer asks if you have questions. Surprisingly, the most common answer to the interview question, "Do you have any questions?" is no. Not only is this the wrong answer, but it's also a missed opportunity to find out information about the company.

What makes you a good fit for this job? ›

When describing your strengths and accomplishments that make you a good fit for the position, provide quantifiable examples of each. For example, rather than saying that you have strong communication skills, describe an example in which you used your communication skills to solve a problem in the workplace.

What can you bring to the company? ›

your enthusiasm for the profession and the employer and your desire to make your mark. your personal qualities, such as your drive and willingness to learn. the skills the employer seeks and how you have demonstrated them in the past – your answer should show why you would be competent in the job.

How do you handle stress and pressure? ›

Taking steps to manage stress
  1. Track your stressors. Keep a journal for a week or two to identify which situations create the most stress and how you respond to them. ...
  2. Develop healthy responses. ...
  3. Establish boundaries. ...
  4. Take time to recharge. ...
  5. Learn how to relax. ...
  6. Talk to your supervisor. ...
  7. Get some support.
1 Jul 2014

How will u handle work pressure? ›

You will handle pressure with more focus and grace if you cultivate healthy responses to stress, and make sure to take care of yourself. If you are under pressure because people are delegating too much work to you or are asking too much of you personally, it is time to draw some boundaries.

What are 5 things you should do after an interview? ›

Common things to do after an interview
  1. Ask for next steps and contact information. ...
  2. Assess your interview performance. ...
  3. Write down anything you want to remember. ...
  4. Send a thank you note to the hiring manager. ...
  5. Reference a current industry event in the news or literature. ...
  6. Connect on social media business networking sites.

What should you not do during an interview? ›

15 Things You Should NOT Do at an Interview
  1. Not Doing Your Research. ...
  2. Turning Up Late. ...
  3. Dressing Inappropriately. ...
  4. Fidgeting With Unnecessary Props. ...
  5. Poor Body Language. ...
  6. Unclear Answering and Rambling. ...
  7. Speaking Negatively About Your Current Employer. ...
  8. Not Asking Questions.

What attracted you to apply for this position? ›

If you can explain how the role aligns with your career goals or how the company's work interests you or how it connects to something you're passionate about, you can show the interviewer that you understand what you want from the company and what they want from you.

Why should we hire you with no experience? ›

Why should we hire you? Make your lack of experience work in your favour. Use this as a strength and tell the panel you are fresh, enthusiastic, hungry and ready to get started! You want the panel to hire you because of your passion for this job and how much you are attracted to their company.

How do you answer confidently interview question? ›

So, give a clear, concise and compelling outline of who you are and what you've achieved. Steer clear of personal details. Instead, focus on the skills and experience that you have that are relevant to the job. A good tactic is to discuss your present, your past, and your future.

Does JCPenney pay for training? ›

Yes orientation and training are paid at Jcpenney.

How much is JCPenney employee discount? ›

Associates get 25% if they use JCP card or gift card. All other forms of payment is 20% off. Discount is stackable on top off sale price and coupons and rewards. Yes most of the time associates can receive up to 25% off.

Does JCPenney give holiday pay? ›

Minimal paid holidays as company is open during most holidays. Standard holidays were paid. Standard paid holidays, unless you were a store associate.

How often do JCPenney employees get paid? ›

JCPenney pays on a biweekly basis. They pay biweekly.

Is JC Penney product based company? ›

Product based company with lot of employee benefits.

How much does JCPenney pay in Texas? ›

Average JCPenney Cashier/Sales hourly pay in Texas is approximately $10.13, which is 12% below the national average.

Do JCPenney employees get paid every week? ›

Pay is bieeekly. You are paid biweekly.

Do you get paid for training at JCPenney? ›

Yes orientation and training are paid at Jcpenney.

Does JCPenney do drug test? ›

Yes, J.C. Penney drug tests for certain positions.

To avoid potential problems, it is best to prepare for the possibility of being drug tested and stop any use of illicit substances for several weeks before applying for a job.

Can you wear jeans to work at JCPenney? ›

The dress code at J.C. Penney is business casual.

Employees are free to wear any matching bottoms, so long as they are professional, clean, and free of holes or rips.

Does JCPenney hold your first paycheck? ›

No, although it takes 3-4 weeks to get paid due to a bi-weekly pay schedule.

Is JCPenney a good company to work for? ›

Good Place Explore Skills

You'll get the initial support from management. However, if the management changes, they'll bring their people to work place. No matter what level of work you do, you get no support. Just follow your manager and leave.

How do breaks work at JCPenney? ›

4 answers. Every 3 hours there's a break then a lunch then another break depending how many hours you work in that day. If you work an 8 hour shift you get and hour lunch and one 15 minute break.

Do you get a discount if you work at JCPenney? ›

Associates get 25% if they use JCP card or gift card. All other forms of payment is 20% off. Discount is stackable on top off sale price and coupons and rewards. Yes most of the time associates can receive up to 25% off.

Does JCPenney pay time and a half for holidays? ›

Depending on the holiday ALL associates will earn more than their regular pay. on thanksgiving it should be double and a lot of others it'll be time and a half. your time employed won't change your eligibility or ability to earn these wages.

Can you get photos taken at JCPenney? ›

Our professional photographers offer individualized attention that will capture your style and help you capture the important moments in your life. With over 400 locations nationwide, JCPenney Portraits has a wide selection of studios near your home or office. Appointments are easy to schedule online or over the phone.

Does J.C. Penney have a dress code? ›

Dress to impress. The company is business casual, the managers tend to like it when you show up dressed a step above.

How long does J.C. Penney onboarding take? ›

It's about 3-4Days.

How do you get a job at J.C. Penney? ›

JCPenney Job Application Online - YouTube

What do J.C. Penney cashiers do? ›

Checkout Standards – Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout.

Can you have nails at J.C. Penney? ›

JCPenney Spa is adept in providing excellent hair and nail treatments for men and women.

Does J.C. Penney allow tattoos? ›

Yes, you can. If the tattoos are provocative, then just cover them up with long sleeves and long pants, but if there just normal tattoos, you're free to wear clothes that show them.

Videos

1. JCPenney Interview - Customer Service Desk
(Job Applications.com)
2. JC Penney Cashier Interview Questions
(Job Interview Questions)
3. JC Penny Interview Experience
(ShellDean)
4. JCPenney Interview - Stock Associate
(Job Applications.com)
5. MY EXPERIENCE WORKING AT JCPENNEY!
(SimpleeAmbur)
6. JCPenney Interview - Customer Service Assistant
(Job Applications.com)

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